FAQ
会員登録について
【For users who already have a Bitfan ID (free account)】 How to join
Go to My Page from this button
My Page
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【For users without a Bitfan ID】How to join
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How to renew your membership (Annual Plan / Annual Plan with Merchandise)
Annual Plan / Annual Plan with Merchandise
Please complete your renewal using the “Renew” button shown on your [My Page].
*Renewal is available from the 1st day of the month, two months before your membership expiration date.
Example:
If your membership expires on December 31, you can renew between October 1 and December 31.
*You can check your membership expiration date on your [My Page.]
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What is a Bitfan ID?
A Bitfan ID is required to use this site.
It is free to register, and anyone can create one.
For more information, please see About accounts.
上記をお読みいただいても解決いただけない場合は、以下のお問い合わせフォームよりご連絡下さい。
I didn’t receive the verification email
■ Resend the verification email
After checking your spam filter settings below, please try resending the verification email from [the “Resend verification email” page.]
■ Check your spam filter settings
Emails are sent from the domain @bitfan.id.
Please check your spam filter and auto-sorting settings, and make sure you can receive emails from this domain.
For spam filter settings on mobile carrier email addresses, please refer to the following:
docomo / au / SoftBank
Please note:
If you are using a carrier email address, you may not receive emails even after updating your settings.
If this happens, we recommend using a webmail service such as Gmail or Yahoo Mail instead.
■ Incorrect email address entered
Please check your email address and try signing up again.
上記をお読みいただいても解決いただけない場合は、以下のお問い合わせフォームよりご連絡下さい。