About the operating company

Operating Company	Luxspiral Inc.
Location	1F Takeuchi Bldg., 1-26-24 Higashi, Shibuya-ku, Tokyo, 150-0011, Japan
Contact in Japan	Phone Number 03-6275-1688 Phone Support Hours / 12:00 PM – 4:00 PM (JST), Mon–Thu (Excl. Fri–Sun, holidays, and New Year’s) For inquiries regarding the website, please use the inquiry form below. Inquiry Form
Person in Charge	HIRAMOTO MAKOTO, CEO
Compensation for Services	Monthly: ¥660 (tax incl.) / Annual: ¥6,600 (tax incl.) / Annual + Merch: ¥15,880 (incl. ¥880 shipping, tax incl.)
Fees Except for Compensation for Services	The User shall bear the communication expenses to browse this website. * ¥440 (tax incl.) fee applies to convenience store payments.
Payment Methods and Payment Period	Please see the following page : About payment
Delivery Period	The User can use this service after the payment of fees.
Limitations to Purchase and Purchase Conditions	None
Refund/Cancel Policy	We cannot accept any cancellations or refund requests after confirmation of your purchase due to the nature of digital content. If you have trouble with this service; e.g., you cannot browse members-only pages when you are logged in after settlement of fees; please make inquiries using this form.
Cancellation	Log in and use the "Cancel Membership" button on your [MY PAGE]. Cancellation takes effect the following month.

Operating Company	SKIYAKI Inc.
Location	dogenzaka-dori 7F, 2-25-12 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
Contact in Japan	Phone Number 03-5428-6802 (Add prefix +81 if calling from outside of Japan) Hours of Business 12:00pm-16:00pm (Japan Standard Time) (Mon-Thu) E-mail support@contact.agent-sk.com
Person in Charge	Masatomo Hirota
Payment Methods and Payment Period	Please see the following page : About payment
Compensation for Services	Item price shown on the page of each item
Fees Except for Compensation for Services	About Shipment fee Please refer to About Delivery. About Handling fee of each payment method Please refer to About Payment.
Delivery Period	Please refer to About Delivery.
Limitations to Purchase and Purchase Conditions	Maximum of order quantity for one time may be limited according to the sort of items. Cash on Delivery or Convenience store payment cannot be used once the total order amount is higher than JPY295,000 (tax included). (Cash on Delivery and Convenience store payment cannot be used from overseas)
Return Policy	Know more about About the Cancellation and Return.